Terms of Service

These Terms govern access to and use of SocketBase. By using the website, creating a workspace, running a growth check, installing the tracking script, or starting a paid subscription, you agree to these Terms.

If you use SocketBase for a company or client, you confirm that you have authority to accept these Terms for that organization.

SocketBase helps teams understand whether apps are being found, used, and paid for. It provides public page checks, growth reports, workspaces, recommendations, source connection status, weekly summaries, and billing workflows.

Reports and recommendations are decision-support tools. You are responsible for deciding which product, marketing, pricing, legal, or operational actions to take.

SocketBase uses passwordless sign-in, Google sign-in, and GitHub sign-in. You are responsible for maintaining control of your email and provider accounts.

Workspace owners and admins are responsible for inviting the right people, managing billing, and ensuring connected sites and data sources are authorized.

Paid plans are billed through Stripe. Plan prices, features, and billing intervals are shown at checkout. Taxes may be applied by Stripe where required.

Unless a checkout or written agreement says otherwise, subscriptions renew until cancelled. Billing portal access is provided for eligible workspaces.

Failed payment, chargeback, fraud, or abuse may result in restricted access to paid features.

Do not use SocketBase to scan private systems, bypass access controls, overload websites, process data you are not allowed to process, send unlawful content, or interfere with the service.

Do not install the tracking script on a site unless you control that site or have permission from the site owner. You are responsible for providing any privacy notice or consent required for your own site visitors.

You keep ownership of the website, workspace, event, report, and connected-source data you provide to SocketBase. You grant SocketBase the rights needed to host, process, analyze, display, and transmit that data to provide the service.

You are responsible for the accuracy and legality of the data you send to SocketBase, including product event data, public URLs, connected analytics, and billing context.

SocketBase integrates with services such as Stripe, Resend, Supabase, Vercel, Google, GitHub, and Plausible. Those services are governed by their own terms and policies.

SocketBase is not responsible for third-party outages, account restrictions, provider changes, or data provided by third-party services.

We aim to keep SocketBase reliable, but the service may be interrupted for maintenance, provider issues, incidents, or changes. Features may change as the product evolves.

We may update these Terms when needed. Continued use after an update means you accept the updated Terms.

SocketBase is provided as a business software service. We do not promise that recommendations will produce a specific ranking, traffic result, conversion rate, revenue outcome, or customer retention result.

To the maximum extent permitted by law, SocketBase is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service.

For questions about these Terms, contact legal@socketbase.com. For product support, contact support@socketbase.com.